Welcome to M2 Recovery

Specialists in recovery of secret insurance commissions

We specialise in recovering hidden commission payments for landlords of commercial properties. These payments are taken by managing agents arranging the property insurance through their broker. Our 3 step process achieves a successful outcome for our clients.

Total money claimed last year



The first step in our recovery process is to analyse the premium being charged and determine if the rates could have been inflated to cover the cost of secret commissions. Very little effort is required on your part and and of course full confidentiality is essential at this stage.


The second step in our recovery process is to investigate the transparency of the third party commission and make a formal request for the commissions to be disclosed. This can be difficult to achieve in practice which is where our expertise proves to be invaluable to our clients.


The final step in our recovery process involves calculating the secret profit to be recovered in order to proceed with the financial recovery from the third parties. Significant sums of money can be recovered for our clients as demonstrated in our £1million case study.

What people think about M2 Recovery?


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  • Secret Commission In Property Insurance

    We specialise in recovering hidden commission payments for landlords of commercial properties [...]

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    Neil Holloway, Founder of M2 Recovery was delighted to be selected to contribute an article to the 2017 Parliamentary Review. The article highlights the issue of secret profit commission [...]

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    We undertook an audit of the insurance arrangements placed by the Landlord's Managing Agent who were arranging the property insurance through their preferred Broker [...]

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    We were instructed on behalf of RBS to undertake an insurance audit on a portfolio of properties which had fallen into default. The Borrower had insured through their preferred Broker [...]

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    Without the knowledge of most lessees the landlords, managing agents and insurance brokers are profiting from the purchase of buildings insurance. Insurance brokers are paid [...]

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  • Fighting back against
    unfair secret commissions

    In our experience,the prevalence of secret commissions is widespread within the commercial property sector. [...]

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  • Secret Commission:
    Time for a change

    Secret commissions are a serious problem for the commercial real estate sector. Millions of pounds are being paid Secret commissions [...]

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  • NCP recover £500K

    How being named as co-insured helped NCP recover £500K Pounds in illegal secret commissions [...]

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  • How your managing agent could be costing you thousands every year

    Managing agents are often responsible for arranging insurance for the properties they are in charge of, representing leaseholders and tenants in negotiations with the insurance brokers. [...]

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  • M2 have featured in the Daily Telegraph

    Flat owners have been overcharged billions of pounds for buildings insurance in an "endemic" problem that takes advantage of the leasehold system. [...]

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  • WICKES Case Study

    On behalf of the landlord we undertook an insurance audit/due diligence review of the insurance arrangements placed by the Landlord’s Managing Agent who were utilising their preferred Broker. [...]

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  • 4 tips for getting the best property insurance cover

    Buying commercial property insurance is a complicated process, we have brought together four expert tips helping you to purchase your insurance cover [...]

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  • The truth about secret commissions

    The world of commercial property insurance might not seem like a murky business to be involved in, but unscrupulous managing agents are conning landlords and leaseholders out of millions of pounds every year [...]

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  • What to do if you think you’re a victim of secret commissions

    Secret commissions are a serious problem for the commercial real estate sector. Millions if not billions of pounds are being paid to unscrupulous managing agents and landlords every year without the knowledge of those they are acting on behalf of. [...]

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  • What to look for in a commercial property insurance policy

    Buying insurance is not an easy task. Overcomplicated policy documents, unnecessary industry jargon, and hidden exclusions all come together to make it a complicated and time-consuming experience. [...]

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  • FAQs

    Any business that acts as an intermediary for a financial transaction with a third party can be classed as an agent.This includes insurance brokers, managing agents, accountants, lawyers, insolvency practitioners, financial advisers, retailers and others. [...]

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  • How property managing agents could be conning you out of thousands every year?

    The commercial property sector is a well-established market, but within the industry is an equally well-established practice of secret commissions that undermines the honesty and integrity of the marketplace. [...]

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  • What consolidation means for your property insurance?

    The insurance broker market is under going considerable change in the UK with the larger players snapping up their smaller counter parts to fuel their growth and drive their expansion into the regions.. [...]

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  • What BREXIT means for commercial property insurance?

    When the UK voted to leave the European Union back in 2016 and the prime minister triggered Article 50, the wheels were put in motion for a clean break from the EU in March 2019... [...]

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  • What the secret world of football agents has to do with your commercial property insurance

    The world’s leading football agents have become millionaires off the back of pedalling their clients between Europe’s richest clubs.. [...]

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  • Pirate of the Caribbean meets insurance in secret commission scam

    A consortium of 14 top hoteliers in Jamaica, the Cayman Islands, Bahamas and Florida are suing a London-based insurance broker for €10m after they were defrauded out of millions following a ‘grossing up’ scam by a former employee. [...]

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  • Hidden commission payments costing motorists millions

    We specialise in recovering hidden commission payments for landlords of commercial properties [...]

You can find us at 42 Berkeley Square in the heart of London

Contact us today for more information about how we can help you.

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I am very proud that my business is based upon achieving full transparency for all parties involved in insurance transactions. I believe M2 Recovery is a revolutionary offering which benefits all of my clients